zebrasclub logo
zebrasclub logo

All articles

Order cancellations and modificationsUpdated 2 days ago

Once orders are placed, our team begins processing them within minutes, so we are unable to edit or cancel orders after this point. This includes:

  • Adding or removing an item
  • Changing an item size
  • Modifying the delivery address
  • Changing the shipping method
  • Applying a discount code

We understand that sometimes plans change, and we're sorry we can't modify or cancel orders once they're placed due to our fast-processing times, but if you need help or if you have any special requests, please reach out to us before placing your order—we're here to assist you. 1‑833‑527‑5470 or [email protected]

We are currently working on a feature that will allow customers to cancel their orders within a short window after purchase. We will update this policy on our website and notify customers once it becomes available. 

Was this article helpful?
Yes
No